Effective date: August 5, 2026

This Privacy Policy describes how NEXT GEN MODERN LIVING LLC (“NextGen,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://www.nextgenmodernliving.com/, submit a form, request information, contact us, or otherwise interact with our website and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Submit a contact form.
  • Request a quote or information about our products.
  • Express interest in becoming a dealer.
  • Subscribe to promotional communications.
  • Communicate with us by email, telephone, text message, live chat, or another method.

Depending on how you interact with us, this information may include:

  • Your name.
  • Your email address.
  • Your telephone number.
  • Your city, state, delivery location, or other location information you choose to provide.
  • The product, home model, or service that interests you.
  • Dealer, budget, project, or quote-request information.
  • Communication and marketing preferences.
  • The contents of your messages and inquiries.
  • Any other information you choose to provide.

Please do not submit Social Security numbers, financial-account credentials, health information, precise geolocation, or other sensitive personal information through our general website forms or chat features.

Information Collected Automatically

When you visit or use the Services, we and our service providers may automatically collect information through server logs, cookies, pixels, tags, local storage, and similar technologies.

This information may include:

  • Your Internet Protocol address.
  • Approximate location derived from your Internet Protocol address.
  • Browser type and version.
  • Device type and identifiers.
  • Operating system.
  • Language and regional settings.
  • Referring and exit pages.
  • Pages and content viewed.
  • Links and advertisements clicked.
  • Dates and times of visits.
  • Session duration and navigation paths.
  • Form and website interactions.
  • Cookie, advertising, user, and session identifiers.
  • Advertising campaign and conversion information.
  • Website performance, diagnostic, and error information.

Microsoft Clarity may also collect information about how visitors interact with the website, such as clicks, scrolling, mouse movements, page rendering, and session-replay information. Certain sensitive input is automatically masked by Microsoft Clarity, but you should still avoid entering sensitive personal information on the website.

Information From Other Sources

We may receive information from advertising, analytics, customer relationship management, and communications providers. This may include:

  • Advertising campaign attribution.
  • Advertisement interactions.
  • Audience and conversion information.
  • Form-submission records.
  • Email engagement information.
  • Website engagement and behavioral information.

We may combine this information with information collected directly from you.

2. How We Use Personal Information

We may use personal information to:

  • Operate, maintain, secure, and improve the Services.
  • Process and respond to contact, quote, and information requests.
  • Evaluate your inquiry and understand your interests.
  • Provide information about our homes, products, services, and dealer opportunities.
  • Maintain customer relationship management records.
  • Manage potential customers, inquiries, and follow-up communications.
  • Communicate with you by email, telephone, text message, or live chat.
  • Send marketing and promotional communications where permitted by law.
  • Personalize website content and advertising.
  • Create advertising and remarketing audiences.
  • Measure and attribute advertising conversions.
  • Evaluate the effectiveness of advertising campaigns.
  • Analyze website traffic, usage, and visitor interactions.
  • Create heatmaps and session replays.
  • Diagnose errors and improve website performance.
  • Detect and prevent fraud, misuse, and security incidents.
  • Enforce our agreements and protect our rights.
  • Comply with applicable laws, regulations, legal proceedings, and government requests.
  • Carry out a merger, financing, acquisition, sale, restructuring, or similar business transaction.
  • Fulfill another purpose disclosed when information is collected.
  • Fulfill another purpose with your consent.

3. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Hosting and Infrastructure Providers

Our website is hosted through Hostinger. Hostinger may process server, network, security, log, device, and technical information necessary to host, operate, and protect the website.

Hostinger’s privacy policy is available at:

https://www.hostinger.com/legal/privacy-policy

Customer Relationship Management Providers

We use HubSpot CRM to collect and manage names, email addresses, telephone numbers, form submissions, inquiries, marketing preferences, and communications.

If enabled, HubSpot may also provide email marketing, newsletters, website tracking, forms, and live-chat functionality.

HubSpot’s privacy policy is available at:

https://legal.hubspot.com/privacy-policy

Analytics and Website Experience Providers

We use Google Analytics and Microsoft Clarity to understand how visitors interact with the website, measure traffic, troubleshoot problems, and improve the Services.

These providers may process information such as:

  • Internet Protocol addresses.
  • Cookie and device identifiers.
  • Approximate location.
  • Browser and device information.
  • Pages viewed.
  • Links clicked.
  • Session duration.
  • Navigation and interaction information.
  • Website performance and diagnostic information.

Microsoft’s privacy statement is available at:

https://privacy.microsoft.com/privacystatement

Google’s privacy policy is available at:

https://policies.google.com/privacy

Advertising Providers

We use or may use Google Ads for advertising, campaign measurement, conversion tracking, personalized advertising, audience creation, and remarketing.

Google may use or receive cookie identifiers, device information, browsing activity, advertisement interactions, conversion information, and related data to provide and measure advertisements.

Embedded Content Providers

Our website may contain videos embedded from YouTube. When you load or interact with an embedded video, Google or YouTube may collect device, browser, cookie, account, and interaction information.

Your interaction with YouTube is governed by Google’s privacy policy and your Google or YouTube account settings.

Professional Advisers and Authorities

We may disclose personal information to attorneys, accountants, insurers, regulators, courts, law enforcement agencies, government authorities, and other professional parties when reasonably necessary to:

  • Comply with applicable law.
  • Respond to a lawful request.
  • Protect our rights or property.
  • Protect the safety of our customers or others.
  • Investigate fraud, abuse, or security incidents.
  • Establish, exercise, or defend legal claims.

Business Transactions

We may disclose or transfer personal information in connection with an actual or proposed merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar business transaction.

Other Disclosures

We may disclose information to another party:

  • At your direction.
  • With your consent.
  • For a purpose disclosed when the information is collected.

4. Cookies and Similar Technologies

We and our providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, understand visitor behavior, measure advertising, and deliver more relevant advertisements.

The Services may use the following categories of technologies:

Essential Technologies

These technologies support website delivery, security, network management, and basic functionality.

Analytics Technologies

Google Analytics and Microsoft Clarity may use cookies and similar technologies to measure website traffic, visitor behavior, interactions, and performance.

Advertising Technologies

Google Ads may use cookies and similar technologies for:

  • Advertising measurement.
  • Conversion tracking.
  • Audience creation.
  • Personalized advertising.
  • Remarketing.
  • Showing advertisements based on activity over time and across different websites or services.

CRM Technologies

HubSpot may use cookies and related technologies to associate form submissions, website visits, chat conversations, email engagement, and other communications with customer relationship management records.

Embedded-Content Technologies

YouTube or Google may place or access cookies when an embedded video is loaded or played.

Most browsers allow you to block or delete cookies. Blocking cookies may affect certain website functionality.

You can manage personalized advertising through Google My Ad Center:

https://myadcenter.google.com

You can also use the Google Analytics Opt-out Browser Add-on:

https://tools.google.com/dlpage/gaoptout

5. Targeted Advertising and Remarketing

We do not sell personal information in exchange for money.

However, we use or may use advertising and remarketing services that process identifiers and internet activity to show advertisements based on activity over time and across nonaffiliated websites or services.

Under certain U.S. state privacy laws, these practices may be considered:

  • Targeted advertising.
  • Sharing personal information.
  • Cross-context behavioral advertising.
  • A sale of personal information, even when no money is exchanged.

You may request to opt out of these practices through:

https://www.nextgenmodernliving.com/deletion-request

Where required by applicable law, we will treat a recognized universal opt-out mechanism, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.

Opting out does not necessarily stop all advertising. You may continue to receive contextual or non-personalized advertisements. Your preferences may need to be applied separately on each browser or device.

6. Marketing Communications

If you provide your contact information, we may use it to send information about our products, services, promotions, dealer opportunities, and other offers that may interest you.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message.

If we send promotional text messages, you may opt out by replying “STOP” or following the instructions provided in the message.

We may continue to send non-promotional communications when reasonably necessary to respond to your request, provide requested information, or administer our relationship with you.

Your consent to receive marketing communications is not a condition of purchasing a product or service.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The type and sensitivity of the information.
  • The nature of our relationship with you.
  • Whether your inquiry or potential transaction remains active.
  • Marketing and communication preferences.
  • Security and fraud-prevention needs.
  • Contractual requirements.
  • Applicable legal, tax, accounting, and recordkeeping obligations.
  • The need to resolve disputes or enforce agreements.

When personal information is no longer reasonably needed, we may delete, anonymize, or securely isolate it.

Our service providers may retain information according to their settings, contracts, and privacy policies.

8. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee that unauthorized parties will never defeat our security measures or improperly access, use, alter, or disclose personal information.

You transmit information through the Services at your own risk. Please do not submit sensitive personal information through general forms, live chat, or unencrypted email.

9. Adults Only

The Services are intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from children or market the Services to children.

If you believe a person under 18 has submitted personal information through the Services, please notify us through:

https://www.nextgenmodernliving.com/deletion-request

We will investigate the request and take appropriate action.

10. U.S. Privacy Rights

Depending on where you live and whether the applicable privacy law applies to NextGen, you may have the right to:

  • Confirm whether we process your personal information.
  • Request access to personal information.
  • Obtain a copy of certain personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information.
  • Obtain personal information in a portable format.
  • Opt out of targeted advertising.
  • Opt out of the sale or sharing of personal information.
  • Opt out of certain types of profiling.
  • Limit certain uses or disclosures of sensitive personal information.
  • Appeal a decision concerning a privacy request.
  • Exercise your privacy rights without unlawful discrimination.

These rights may be subject to exceptions under applicable law.

To exercise a privacy right, submit a request through:

https://www.nextgenmodernliving.com/deletion-request

Please explain the right you wish to exercise and provide enough information for us to identify the relevant records.

We may need to verify your identity before completing a request. We will use information submitted for verification only to verify the request and comply with related legal obligations.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and verification of your identity.

If applicable law provides a right to appeal and we deny your request, you may submit an appeal through the same request page.

11. California Privacy Disclosure

This section applies to California residents when the California Consumer Privacy Act, as amended, applies to NEXT GEN MODERN LIVING LLC.

During the preceding 12 months, we may have collected the following categories of personal information:

Identifiers

Examples include names, email addresses, telephone numbers, Internet Protocol addresses, and cookie or device identifiers.

We may disclose identifiers to hosting, CRM, analytics, communications, advertising, and website-service providers.

Certain identifiers may be shared for targeted or cross-context behavioral advertising.

California Customer Records Information

Examples include names, telephone numbers, email addresses, and other contact information.

We may disclose this information to CRM, communications, hosting, and other service providers.

Commercial Information

Examples include product or home-model interests, quote requests, dealer inquiries, project details, and communication history.

We may disclose this information to CRM and business-service providers.

Internet or Network Activity

Examples include browsing activity, pages viewed, links clicked, advertisement interactions, session information, scrolling, mouse movements, and other website interactions.

We may disclose this information to hosting, analytics, CRM, advertising, and embedded-content providers.

Some internet activity may be shared for targeted or cross-context behavioral advertising.

Approximate Geolocation

We may derive an approximate location from your Internet Protocol address.

We may disclose this information to hosting, analytics, security, and advertising providers.

Inferences

We or our advertising providers may create inferences about likely interests or advertising audiences based on website and advertisement interactions.

These inferences may be used or shared for targeted advertising.

Sensitive Personal Information

We do not intentionally request or collect sensitive personal information through the Services.

Please do not submit sensitive personal information through general website forms, live chat, or email.

California Rights

Subject to applicable exceptions, California residents may have the right to:

  • Know what personal information we collect, use, disclose, sell, or share.
  • Access specific pieces of personal information.
  • Request deletion.
  • Request correction.
  • Opt out of the sale or sharing of personal information.
  • Limit certain uses of sensitive personal information.
  • Receive equal service and treatment when exercising privacy rights.

We do not sell personal information for monetary consideration.

Our use of advertising and remarketing services may constitute sharing for cross-context behavioral advertising.

To make a California privacy request or opt out of sharing, visit:

https://www.nextgenmodernliving.com/deletion-request

Where required, we honor Global Privacy Control as an opt-out request.

We do not knowingly sell or share the personal information of individuals under 16 years old.

12. Third-Party Websites and Services

The Services may contain links to websites, videos, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing information or interacting with their services.

13. International Visitors

NEXT GEN MODERN LIVING LLC is based in the United States, and the Services are directed primarily to people in the United States.

If you access the Services from another country, your personal information may be transferred to and processed in the United States and other locations where our service providers operate.

Those locations may have privacy laws that differ from the laws in your country.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The revised version will be posted on the website with an updated effective date. If we make material changes, we may provide additional notice when appropriate or required by law.

We encourage you to review this Privacy Policy periodically.

15. Contact and Privacy Requests

NEXT GEN MODERN LIVING LLC is responsible for the privacy practices described in this Privacy Policy.

To request access, correction, deletion, portability, an advertising opt-out, or another privacy right, or to ask a privacy-related question, please visit:

https://www.nextgenmodernliving.com/deletion-request

Please describe the nature of your request and provide enough information for us to locate the relevant records and verify your identity.